Telephony References

Reference One

In May this year we moved office locations and prior to our move I contacted Advanced Networks Group Ltd to ask them to co-ordinate our office move in terms of our telephone system, computers and computer networks.

Advanced Networks Group Ltd took care of the move in terms of telephone and computer side of things, even dealt with Telecom in terms of new connections and numbers for our new premises. Given the fact that we were moving into a new building, Advanced Networks Group Ltd also took care of installing a new cable plant for our organisation.

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The advice that Advanced Networks Group Ltd offered in terms of the cable side of things was excellent and it was one less thing for us to worry about. The cable plant was neatly installed and has proven to be fault free, it was also installed according to the time frames that we requested. The move to our new premises was successful and a smooth transition for our organisation which was in the middle of a very busy period. This was largely due to the work that Advanced Networks Group Ltd had done prior to our move and also the assistance we received from them on the day that we did move premises.

I am pleased to recommend Advanced Networks Group Ltd should you be considering a move or just simply require assistance with any computer or telecommunication project.


Reference Two

Our organisation grew and underwent some major changes. Our existing PABX system could not cope with increased staff and telephony traffic.

We knew we needed a change and wanted a cost effective system that would produce both quality of service and reliability.

We contacted a number of organisations looking for advice. In most cases they came back recommending a full VoIP solution. Advanced Networks Group Ltd had previously serviced our IT network so we invited them to quote for our telephony needs.

Advanced Networks Group Ltd staff came in to see us and listed to our requirements and expectations for the new PAB system.

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When we asked about VoIP she advised us that this was not necessarily the best solution for our business and backed up their position using solid industry backed data.

We eventually decided on a new telephony system from Advanced Networks Group Ltd. They delivered a solution that incorporated our existing analogue PSTN lines and still gave us the ability to use VoIP in the future, when we are ready.

The installation went well and in the first 10 days we had customisation requirements that needed attention. These requirements were attended to quickly and efficiently. Now our system is up and running to our satisfaction. The system does what we expected of it and more. It is easy to use and we know that we have a reliable communication solution that is both sized correctly and is technically ready to see us through the next several years.

I would definitely recommend Advanced Networks Group Ltd for your communication requirements for their good service, reliable product and friendliness.

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